FAQs

Q?

What footwear can I use DryPointe?

A.

Yes, they work on all type and sizes of shoes.  The materials used in the DryPointe inserts are extremely friendly to the environment and do not have any poisonous materials. They use silica gel which is nearly harmless, and why you find it in even food products.

Q?

What are DryPointes?

A.

DryPointe shoe inserts are designed to extend the life of any pair of ballet pointe shoes, athletic shoes or climbing shoes to minimize odor and wetness. For ballet pointe shoes, they will eliminate the toe box from breaking down due to moisture from being worn for long periods. They are constructed with three-layers of nylon mesh which holds Eco-friendly wide-pore silica gel particles with absorbency levels of over 80% of its weight. It neutralizes smells given off my moisture (sweat) that can build up in a shoe.

Q?

How to use DryPointes?

A.

Insert DryPointe immediately  in each shoe after wearing or during storage.  It can also be used inside a gym bag or boxing gloves or anything to be dried.

Q?

How long do DryPointes inserts last?

A.

The silica in DryPointe does not break down and absorbs 80% their weight in moisture so re-charging is not needed for several months of continuous use.  Usually re-charging is needed after 6 to 8 months of use depending humidity levels and conditions.  We have seen continuous use of the inserts for 12-18 months with great results.  They last a long time.

Q?

Why so many colors?

A.

DryPointe come in a variety of colors to be able to differentiate between your pair and those of another family member, people at the work place, climbing gym, or ballet school.   Not all colors are in the option bar, if you have a special color not found, please contact us by email at drypointe@gmail.com and request color availability.

Q?

When will I get the order?

A.

Items will be shipped within 2 business days of completion of the payment for the order.

Q?

What is the refund Policy?

A.

If your product is defective, please email us at drypointe@gmail.com to receive a Return Authorization Number within 30 days of receiving the product.  Item will either be replaced or refunded at the buyers choice, once defective item has been returned  with original packaging.

Q?

How to re-charge DryPointes?

A.

Re-charging Instructions for SMALL Size Shoe Inserts

Once the DryPointe shoe inserts becomes saturated, usually 6/8 months of average use, it will feel “clumpy” rather than granular. You can recharge them by following the instructions below:

  1. Wrap both of the Small Drypointe shoe inserts completely in a paper towel.
  2. Place in microwave for 1/2 minute bursts (letting them totally cool between bursts)checking after the 1/2 minute but no more than one minute at 50% power.
  3. Remove inserts from microwave, and unwrap inserts from paper towel to let it cool completely.
  4. Initially the inserts will feel moist, but within minutes will be dry and ready to use again.

This recharge process can be repeated as needed.

Warning: Microwaving at higher power levels, earlier than needed or longer time period can melt the outer mesh!

Re-charging Instructions for MEDIUM Size Shoe Inserts

Once the DryPointe shoe inserts becomes saturated, usually 6/8 months of average use, it will feel “clumpy” rather than granular. You can recharge them by following the instructions below:

  1. Wrap both of the Medium Drypointe shoe inserts completely in a paper towel.
  2. Place in microwave for 45 seconds bursts (letting them totally cool between bursts) checking after the 45 seconds but no more than one and half minutes at 50% power.
  3. Remove inserts from microwave, and unwrap inserts from paper towel to let it cool completely.
  4. Initially the inserts will feel moist, but within minutes will be dry and ready to use again.

This recharge process can be repeated as needed.

Warning: Microwaving at higher power levels, earlier than needed or longer time period can melt the outer mesh!

Re-charging Instructions for LARGE Size Shoe Inserts

Once the DryPointe shoe inserts becomes saturated, usually 6/8 months of average use, it will feel “clumpy” rather than granular. You can recharge them by following the instructions below:

  1. Wrap one of the Large Drypointe shoe inserts completely in a paper towel.  Do not attempt to recharge both Large size shoe inserts at the same time! 
  2. Place in microwave for 1 minute bursts (letting them totally cool between bursts) checking after each minute but no more than two minutes at 50% power.
  3. Remove insert from microwave, and unwrap insert from paper towel to let it cool completely.
  4. Initially the inserts will feel moist, but within minutes will be dry and ready to use again.
  5. Repeat steps 1-4 for the other shoe insert.

This recharge process can be repeated as needed.

Warning: Microwaving at higher power levels, earlier than needed or longer time period can melt the outer mesh!